THE TIMBERLAND PARTNERS CULTURE

VISION, MISSION AND GUIDING PRINCIPLES

Timberland Partners’ positive company culture is centered around our greatest asset: our people. Founded in 1992, we are a team committed to caring for each other, our residents and our investors. We aspire to be the best by building enduring, meaningful relationships. We provide a strong, stable environment for our employees with a focus on growth. We maximize the return on our investment to our business partners and work diligently to provide an outstanding living experience for our residents.


VISION
Timberland Partners aspires to be the premier real estate investment and management company in the industry.

 
MISSION
Inspired by our vision, we are committed to building mutually beneficial partnerships by providing an outstanding living experience for our residents, by encouraging our team members to achieve their highest potential and by exceeding the expectations of our investment partners.


GUIDING PRINCIPLES
We will be true to ourselves and our aspirations.
We will plan for success and execute the plan.
We will build enduring and meaningful relationships.
We will communicate with clarity and professionalism.
We will cultivate a winning culture.



ABOUT OUR GUIDING PRINCIPLES

We will be true to ourselves and our aspirations.

We embrace our aspirations and are grateful for the direction they provide our company, and the quality their pursuit brings to our lives. To benefit ourselves, our customers and our company, we will make the best use of our minds, talents and time. Honesty and unfailing integrity are the foundations of our company, and we strive to do what is right no matter how difficult. Holding ourselves to the highest standard, all business will be conducted in an ethical and transparent manner.


We will plan for success and execute the plan.

We recognize that success is the result of intelligent planning and rigorous execution. We work hard, but more importantly, we work smart. We set priorities for our team, do the important work first and execute with conviction. Opportunities and challenges are identified early and acted upon. We will leverage our experience to plan for future success.


We will build enduring and meaningful relationships.

Treating all residents, team members and partners in a manner that conveys their value and importance to our organization creates enduring and meaningful relationships. Every customer is vital to the success of our company. We build success one day and one customer at a time. We are field-driven, putting customer service at the forefront of how we operate as an organization. Field team members are the direct link to our customers and essential to the success of our business. We understand that our investment partners are the instrument for our growth, and we strive to exceed their expectations.


We will communicate with clarity and professionalism.

We are committed to clear and open communication with our residents, team members, and partners. It is the responsibility of every team member to engage in respectful and professional communication in the workplace. All team members have a right to voice their opinions on decisions that directly affect their ability to serve our customer. Communication consists of both verbal and non-verbal elements, and all team members are expected to convey sincerity and a positive attitude in all that they do.


We will cultivate a winning culture.

We understand that together we are the Timberland Partners brand. Each team member is expected to contribute to a culture of fun, energy, optimism and personal ownership. We recognize the importance of training, education, and development. We foster a culture of empowerment throughout our organization, and expect all team members to lead by example. We embrace an environment where diversity is valued, reinforcing the strengths of individuals through respect and inclusiveness. We encourage life balance and provide opportunity for career growth and prosperity to those who produce results. We hire team members who are committed to our Vision, Mission, and Guiding Principles.
 
 
Our guiding principles are fundamental to our growth and success. They provide a guide for each team member to utilize in the pursuit of our vision.